Refund policy

Last updated: October 19, 2026

We want you to be happy with your Cordy Veda order. This policy explains how returns, replacements and refunds work.

Returns

• You can request a return within [PLACEHOLDER: number] days of delivery.
• Because our products are food/wellness items, we can only accept returns of products that are unopened, unused and in their original sealed packaging.
• To start a return, message us on WhatsApp or email us with your order details and the reason for the return.

Damaged or wrong items

If your order arrives damaged, or you received the wrong item, message us on WhatsApp within [PLACEHOLDER: number] days of delivery with a photo of the item and packaging. We will arrange a replacement or a refund.

Refunds

• Once we receive and check the returned item (or approve your damage claim), we process the refund to the same UPI account you paid from.
• Refunds are processed within [PLACEHOLDER: number] business days of approval.
• Shipping charges, if any were paid, are non-refundable unless the return is due to our error.

Cancellations

Orders can be cancelled for a full refund any time before they are dispatched. Message us on WhatsApp as soon as possible after placing your order.

Contact

For any return, refund or cancellation request: